For patients, caregivers and family members of the CTCA Community
 
 
Open Enrollment Season

Open enrollment season is here. Do you have questions?

Hours are spent pouring over information, reading through confusing tongue-twisters, and trying to decide the best options for you and your family.

The CTCA Business Services Team has compiled the following questions you may want to ask your employer's benefits office as you make your open enrollment decision:

- What type of plan is it? It's best to choose a managed care plan and not an indemnity plan. When choosing a managed health care plan, it's better to choose a PPO with Out of Network (OON) benefits.

- What are the maximum out of pocket costs associated with both in-networth providers and out of network providers?

- Does this plan have benefits at CTCA? Are there any specific exclusions? Example: buy and bill out of network?

- Does this plan have cancer coverage? Chemotherapy, Radiation, etc.?

- Are there daily, yearly or lifetime maximum's associated with this plan?

CTCA also accepts most Medicare plans. If you have questions about if a plan is accepted with in network benefits at CTCA, please contact the Business Services Team.

The CTCA Business Services Team is here to help answer your questions! Please call (847) 746-6997, or email financial.help@ctca-hope.com.